Landlord Info

1. Tenant Selection

We maintain high standards and our stringent selection methods ensure the best tenants. We must be satisfied that prospective tenants have the ability to maintain the property and are financially stable.

We have access to a large tenant database, which can identify potentially unreliable tenants. The tenancy database, Tenancy Information Centre Association, TICA, can easily accessed via their website at:  www.tica.com.au

2. Complete Documentation 

Up-to-date documentation with consideration of the Residential Tenancy Act, Privacy Act, and Discrimination Act. 

Providing monthly Property Management Reports keeping you up-to-date with the economic climate and providing useful advise to investors. (see a sample here)

3. Financial Reporting 

Complete comprehensive reporting throughout the year including end of financial year statements at “Tax time”. This includes rent collection, payment of accounts & electronic banking services.

4. Regular Property Inspections 

One of the main concerns for Property Owners and Property Managers is the ongoing maintenance of the property.

We conduct regular inspections and are unique in employing a fully licensed Real Estate Agent with over 30 years experience, whose role is solely focussed on conducting inspections and advising owners of any repairs and maintenance.

Our aim is to maximise your return on your investment.

5. Effective Advertising and Exposure 

An effective marketing campaign using traditional tools and modern day technology. That is, advertising in the local paper, for lease signs on the property, window displays, for lease list for walk-ins and the ever-changing Internet.

We advertise on some of the fastest growing real-estate Internet sites at www.realestate.com.au and www.domain.com.au and as well as our own website www.chambersfrewin.com.au 

6. Regular Residential Rent Reviews 

Reviews are conducted to ensure you receive the highest possible rental returns. We advise owners of potential rent increases in accordance with the current market conditions at the time.

Commercial Rent Review 

If the term of the lease allows for a review to market, we will research the comparable properties and report to you on the maximum rental rate possible.

Annual Consumer Price Index is monitored and implemented.

7. GST Reporting

Where a commercial lease provides for the payment of a Goods and Services Tax (GST) we will collect the amount, from the tenant, and account these funds monthly. We will then issue a GST quarterly report.

WE UNDERTAKE TO

1. Secure good rental returns with proven results
2. Offer a specialist & reliable team of people
3. Provide up-to-date and confident advice
4. Provide a rigorous selection process of tenants
5. Have access to a large number of reputable tradespeople who provide a reliable service and competitive prices.
 

WE ARE MEMBERS OF THE FOLLOWING PROFESSIONAL BODIES

Real Estate Institute of Australia (REI)
Tenancy Information Centre Australia (TICA)
Estate Agents Co-operation (E.A.C.)
 

Chambers & Frewin First National understand that many investors rely on the weekly rent to meet mortgage payments. Every endeavour is taken to minimise vacancy periods. 

Listed below are reasons why properties remain vacant for extended periods of time.

THE RENT IS TOO HIGH

Rents are determined by the market and on the basic rules of supply and demand. We are constantly monitoring rentals to ensure that you have received the maximum return. Seeking rents that are too high may  lead to long-term vacancies, which ultimately affects your income.

HIGH VACANCY RATE

If there is a high ratio of properties to tenants it will have an effect on the vacancy factor. Tenants will have a greater choice and are in a greater position to negotiate.

POOR PRESENTATION

It is very important that the property is maintained in good condition. During periods of vacancy we advice our owners to seize the opportunity to improve their property, by such methods as a fresh coat of paint or new carpets.

Our office has very high expectations and standards when it comes to carrying out final inspections. Our property management department has a reputation for offering people clean well-maintained properties to live in.

Do You Have Landlord Protection Insurance?

Below we provide an example of a very good reason to have Landlord Property Insurance. [Courier Mail 27th June 2003] Tenant awarded $1.2 Million payout for back injury.

A woman who injured her back when she tripped on a hole in a carpet sued her landlady and won $1.2 million in damages yesterday.

The Supreme Court in Brisbane was told Donna Marre Muir, now 45, had fallen in the hallway of a house in Gamenya Drive, Chatswood Hills, in December 1990.

She had landed on the bathroom floor and sustained a serious injury.

Muir sued the owner of the rented house, Marion Gail Hume, claiming her injuries were caused by Hume’s or her agents failure to take reasonable care for Muir’s safety.

She claimed that the carpet had been allowed to remain in a dangerous state, that it had not been repaired after requests to do so and that no interim measures had been taken to ensure that the carpets would not be tripped over.

Hume’s lawyers disputed the claims and also claimed that Muir had caused, or substantially contributed to her own injury by failing to keep a proper lookout.

Justine John Helman found that, by failing to replace or repair the hall carpet at the entrance to the bathroom, Hume had failed to provide and maintain the house in good tenable repair. He said Hume had therefore exposed Muir to risk injury.

Justine Helman assessed damages which included $450,000 for past and future care, $220,000 for loss of future earnings $147,199 in interest, and$93,852 in special damages.

He gave judgement for Muir against Hume in the sum of $1,248,402.00.

We draw your attention to Landlord Property Insurance. We recommend all owners enquire as to the policies offered with various insurance companies.